Use of Non-Hospital-Based Provider-to-Patient Telehealth Grew Nearly 1,400%


From 2014 to 2018, private insurance claim lines for non-hospital-based provider-to-patient telehealth grew 1,393 percent, according to a new white paper on telehealth from FAIR Health, a national, independent nonprofit organization dedicated to bringing transparency to healthcare costs and health insurance information. The study draws on data from FAIR Health's comprehensive repository of over 29 billion private healthcare claim records—the largest in the country.

This was a greater increase than for all other types of telehealth studied and for telehealth overall. The increase was greater in urban than rural areas. Claim lines for non-hospital-based provider-to-patient telehealth increased 1,227 percent in urban areas, 897 percent in rural areas.

The four types of telehealth—the remote provision of clinical services through telecommunications technology—studied in the white paper were:

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